The customer login page for the legacy Hippo web services appeared to not be loading. Hippo Technologies server admin has been running stability tests, and isolated the issue to Rackspace Cloud infrastructure service performance. Since inquiring yesterday, Rackspace has just vaguely posted “portal maintenance …certain functionality may be unavailable or degraded”. Hippo Technoloiges anticipates this is a serious problem which could take a very long time to rebuild, restore, and correctly fine-tune. When a remedy is available for legacy customer web services, Hippo Technologies will update functionality status here. Please expect this setback to take a long while to correct and verify. Thank you for understanding.